Privacy Policy

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Effective Date: October 1, 2024
Last Updated: December 5, 2024

This Privacy Policy ("Policy") describes how La Paz Floor Care ("Company," "we," "our," or "us") collects, uses, and protects personal information provided by users ("User" or "you") of our website located at www.lapazfloorcare.com ("Site"). By using the Site, you consent to the data practices described in this Policy.

We may collect the following categories of information:

1.1 Personal Information

• Name, email address, phone number, and any other information you provide through forms, service requests, or other means of communication.

1.2 Non-Personal Information

• IP address, browser type, device type, operating system, and browsing behavior collected automatically for analytical and functional purposes.

We use the information collected to:

2.1 Respond to inquiries, provide requested services, and fulfill contractual obligations.
2.2 Improve the Site's functionality, user experience, and overall services.
2.3 Send marketing communications, updates, and promotional offers via email or SMS, provided you have given explicit consent where required by law.

By providing your phone number or email address, you consent to receiving communications from the Company, including but not limited to:

3.1 Text Messages:

• You agree to receive SMS communications related to your inquiries, services, or promotional offers.
• Message frequency varies based on User interaction.
• Standard carrier and data rates may apply.

Opt-Out Options for Texts:

• Reply STOP to unsubscribe from SMS communications.
• Reply HELP for assistance or further information.

3.2 Email Communications:

• You agree to receive email updates, newsletters, or promotional offers unless you opt out.

Opt-Out Options for Emails:

• You may unsubscribe from promotional emails by following the instructions included in each email.

We do not sell, trade, or rent Users' personal information. However, we may share your information under the following circumstances:

4.1 Legal Compliance:

• To comply with applicable laws, regulations, or legal processes.

4.2 Service Providers:

• With trusted third-party vendors performing services on our behalf, subject to strict confidentiality agreements.

4.3 Business Transactions:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We employ reasonable administrative, technical, and physical measures to protect your personal information. However, no security system is infallible, and we cannot guarantee the absolute security of your data.

You have the following rights regarding your personal information:

6.1 Access and Correction:

• Request access to or correction of the information we hold about you.

6.2 Deletion and Opt-Out:

• Request deletion of your information, subject to legal and contractual obligations.
• Opt out of promotional communications at any time using the methods provided in Sections 3.1 and 3.2.

The Site may use cookies and other tracking technologies to enhance User experience and analyze site traffic. You can manage cookie preferences through your browser settings.

We reserve the right to modify this Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of the Site constitutes acceptance of the updated Policy.

For questions or concerns regarding this Policy or your personal information, please contact us:

La Paz Floor Care
📍 1527 Avenida de la Estrella, San Clemente, CA 92672
📞 888-209-5770
✉️ Service@lapazfloorcare.com